Delivery & Practice Head IT Infra

Responsibilities:

• GTM & Sales: Drive go-to-market initiatives, enable sales teams, and support business growth for IT Infrastructure services.
• Hiring & Talent Development: Partner with ADH to hire TDMs, Solution Architects, and SMEs across accounts and build high-performance teams.
• Managed Services Delivery: Lead delivery of IT Infrastructure managed services, ensuring SLA adherence, operational efficiency, and high client satisfaction.
• Presales & Solutioning: Support presales activities, design solutions, and lead proposal/RFP responses in collaboration with sales and delivery teams.
• Client Engagement: Act as a trusted advisor for client stakeholders, strengthening relationships and driving transformation roadmaps.

Key Skills & Experience

• Experience: Minimum 15 years in IT Infrastructure & Cloud Services.
• Job Stability: At least 3 years in the last organization and average 3+ years across past roles.
• Background: Past experience as a Solution Architect in Infra & Cloud Services (mandatory).
• Expertise: Strong knowledge in Managed Services, Cloud Migration, Data Center, Workplace, Security, and Service Management.
• Client & Sales Focus: Proven record in client-facing roles, GTM support, presales, and solutioning.
• Leadership: Experience in hiring, building, and managing technical & delivery teams (TDMs, Architects, SMEs).
• Communication: Excellent executive presence with strong stakeholder management skills.