TRUGlobal – Chief Revenue Officer (CRO)

Key Responsibilities

Strategic Revenue Leadership

• Own end-to-end revenue strategy across geographies, service lines and industry verticals.
• Define and drive growth roadmaps aligned with business objectives.
• Ensure revenue diversification across existing accounts, new client acquisition and partnerships.

Customer-Centric Growth

• Build and strengthen CXO-level relationships to position the company as a trusted partner.
• Champion consultative and value-based selling.
• Drive Customer Success & CSAT initiatives for revenue retention and expansion.

Sales & Revenue Operations

• Establish a data-driven sales model: forecasting, pipeline visibility, win/loss analysis and deal governance.
• Implement scalable sales processes, KPIs and metrics for predictability.
• Optimize account planning and cross-selling across offerings.

Partnerships & Ecosystem Development

• Build alliances with technology partners, ISVs, hyperscalers and consulting firms.
• Co-create go-to-market strategies with ecosystem partners.
• Generate joint revenue opportunities through partnerships.

Cross-Functional Collaboration

• Align with Delivery, Marketing, Finance and Presales for seamless execution.
• Partner with HR/Talent teams to ensure a skilled, high-performing sales force.
• Work with COO/Delivery to ensure commitments are met.

Leadership & Global Exposure

• Lead and mentor global sales, account management and customer success teams.
• Build scalable structures to support multi-country and multi-industry growth.
• Represent the company in industry forums, analyst briefings and client summits.

P&L Accountability

• Own revenue targets, margins and profitability.