{"id":2221,"date":"2023-02-14T20:06:46","date_gmt":"2023-02-14T14:36:46","guid":{"rendered":"https:\/\/www.truglobal.com\/blogs\/?page_id=2221"},"modified":"2023-08-31T18:28:02","modified_gmt":"2023-08-31T12:58:02","slug":"community-cloud","status":"publish","type":"page","link":"https:\/\/www.truglobal.com\/blogs\/services\/enterprise-transformation\/salesforce\/community-cloud\/","title":{"rendered":"Community Cloud"},"content":{"rendered":"\n  <div class=\"banner has-hover hide-for-small\" id=\"banner-1243186776\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill \"><\/div>\n                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-1245155676\" class=\"text-box banner-layer x0 md-x0 lg-x0 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-left\">\n                  \n\t<div id=\"text-3657395528\" class=\"text\">\n\t\t\n<h1><b>Salesforce &#8211; Community Cloud<\/b><\/h1>\n\t\t\n<style>\n#text-3657395528 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1245155676 {\n  width: 90%;\n}\n#text-box-1245155676 .text-box-content {\n  font-size: 110%;\n}\n@media (min-width:550px) {\n  #text-box-1245155676 {\n    width: 50%;\n  }\n  #text-box-1245155676 .text-box-content {\n    font-size: 55%;\n  }\n}\n@media (min-width:850px) {\n  #text-box-1245155676 {\n    width: 85%;\n  }\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1243186776 {\n  padding-top: 115%;\n}\n#banner-1243186776 .bg.bg-loaded {\n  background-image: url(https:\/\/www.truglobal.com\/blogs\/wp-content\/uploads\/2023\/03\/community-cloud-banner.jpg);\n}\n#banner-1243186776 .bg {\n  background-position: 45% 69%;\n}\n#banner-1243186776 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#banner-1243186776 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n@media (min-width:550px) {\n  #banner-1243186776 {\n    padding-top: 35%;\n  }\n}\n<\/style>\n  <\/div>\n\n\n\n  <div class=\"banner has-hover show-for-small\" id=\"banner-988459828\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill \"><\/div>\n                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-928452733\" class=\"text-box banner-layer x50 md-x0 lg-x0 y10 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-left\">\n                  \n\t<div id=\"text-293380734\" class=\"text\">\n\t\t\n<h3><b>Community Cloud<\/b><\/h3>\n\t\t\n<style>\n#text-293380734 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-928452733 {\n  width: 90%;\n}\n#text-box-928452733 .text-box-content {\n  font-size: 110%;\n}\n@media (min-width:550px) {\n  #text-box-928452733 {\n    width: 50%;\n  }\n  #text-box-928452733 .text-box-content {\n    font-size: 100%;\n  }\n}\n@media (min-width:850px) {\n  #text-box-928452733 {\n    width: 85%;\n  }\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-988459828 {\n  padding-top: 130%;\n}\n#banner-988459828 .bg.bg-loaded {\n  background-image: url(https:\/\/www.truglobal.com\/blogs\/wp-content\/uploads\/2023\/03\/community-cloud-banner-mob.jpg);\n}\n#banner-988459828 .bg {\n  background-position: 48% 54%;\n}\n#banner-988459828 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#banner-988459828 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n@media (min-width:550px) {\n  #banner-988459828 {\n    padding-top: 35%;\n  }\n}\n<\/style>\n  <\/div>\n\n\n\t<section class=\"section\" id=\"section_1512603728\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"gap-1948250160\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1948250160 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row align-center\"  id=\"row-1068651524\">\n\n\t<div id=\"col-1877818046\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2872464792\" class=\"text\">\n\t\t\n<p>Salesforce is a highly collaborative and customizable CRM platform. We can tailor its functionality according to your specific requirements and use its tools according to your preferences.<\/p>\n<p>To streamline all business processes and make sure that they are undertaken efficiently, it is important to communicate with multiple entities in an effective manner. We help you in doing so through our Salesforce Community Cloud services.<\/p>\n\t\t\n<style>\n#text-2872464792 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1916636045\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"615\" src=\"https:\/\/www.truglobal.com\/blogs\/wp-content\/uploads\/2023\/02\/Community-Cloud-Chart.png\" class=\"attachment-original size-original\" alt=\"Salesforce cloud community chart\" srcset=\"https:\/\/www.truglobal.com\/blogs\/wp-content\/uploads\/2023\/02\/Community-Cloud-Chart.png 768w, https:\/\/www.truglobal.com\/blogs\/wp-content\/uploads\/2023\/02\/Community-Cloud-Chart-300x240.png 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1916636045 {\n  width: 40%;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-3435937279\" class=\"text\">\n\t\t\n<h2><strong><span style=\"font-size: 85%;\">Key Features Of Salesforce Community Cloud:<\/span><\/strong><\/h2>\n<p>Our team makes sure that our clients are offered the best, latest, and most relevant Salesforce Communities features that help them in leveraging their functionality. Here are some of the most important Community Cloud features Organizations can avail of through our Salesforce Community Cloud services:<\/p>\n<ul>\n<li><strong>Brainstorming and Discussion Boards:<\/strong> One of the key features of the Salesforce Community Cloud is that facilitates efficient collaboration between the management and other entities critical to the business organization.\u00a0<\/li>\n<\/ul>\n<p>The platform allows you to manage all your contacts in an organized manner. Whenever in need, you can connect with the required contact(s) simply by clicking a few buttons. This speed and ease of communication also provide scope for brainstorming. While charting out important project plans or marketing campaigns, Salesforce Community Cloud can be used as a centralized platform for brainstorming ideas and courses of action with your team members. It also offers you efficient discussion boards to initiate productive conversations and receive responses from your team members.<\/p>\n<ul>\n<li><strong>Project and Task Management:\u00a0<\/strong>Salesforce Community Cloud can be extremely useful for managing your projects and tasks effectively. It can be a single point of contact between you and your team members. As a project manager, it is very important to coordinate between multiple team members and you cannot afford any miscommunication. This platform eliminates such issues as communication is quick, open, and centralized.\u00a0<\/li>\n<\/ul>\n<p>Community Cloud also allows you to keep a track of the various tasks you have assigned to your subordinates and monitor their progress. You can choose to communicate with specific employees or your team as a whole regarding specific aspects of the task. As every activity is transparent and traceable, you can also ascertain the effectiveness of the task upon its completion.<\/p>\n<ul>\n<li><strong>Calendar and Document Management:\u00a0<\/strong>Salesforce Community Cloud also comes with distinct calendars and document management features. It allows you to create specific events on your Salesforce Calendar and manage your schedule effectively. You can also associate your contacts with specific calendar events to make scheduling more organized.\u00a0<\/li>\n<\/ul>\n<p>With the help of Community Cloud, you can also manage all necessary documents across your contacts. It allows you to monitor the documents you send or receive and store them in the system according to your preferences. This way, you can streamline the processes involving the transfer of valuable documents across your contacts.<\/p>\n<ul>\n<li><strong>Content Management and Moderation:\u00a0<\/strong>Community Cloud facilitates the creation and management of all forms of business content utilized for communicating with the relevant entities. It allows you to create personalized content for customers, partners, or employees drafted exclusively for them, to deliver the content whenever required, and keeping a track of such business communication. It also offers you the service of moderating the content you or your team creates for effective communication.\u00a0<\/li>\n<\/ul>\n<ul>\n<li><strong>Social Media Management:\u00a0<\/strong>In recent times, a lot is riding on the social media presence of a business organization. Salesforce Community Cloud allows you to manage your business account on multiple social media platforms and engage with your contacts on these platforms.<\/li>\n<\/ul>\n<ul>\n<li><strong>Ideation and Crowdsourcing:\u00a0<\/strong>As mentioned earlier, Community Cloud implementation allows you to indulge in productive conversations with your partners, customers, or team members for brainstorming. This can help you in efficient ideation to launch a new product\/service, build a marketing\/sales campaign, plan a project, or other business processes.\u00a0<\/li>\n<\/ul>\n<p>Moreover, you can easily divide work and delegate authority on this platform amongst your subordinates. Such crowdsourcing helps you in getting complicated tasks completed faster and more effectively.<\/p>\n<ul>\n<li><strong>Decision Tree:\u00a0<\/strong>A decision tree is essentially a visual representation of multiple possible outcomes of a decision. Salesforce Community Cloud allows you and your team\/partners to evaluate all the important decisions taken by you by allowing you to choose between the likely outcomes of the same. This helps you in obtaining a holistic perspective of the concerning situations and improves decision-making.<\/li>\n<\/ul>\n<p><strong>Our Community Cloud services include:<\/strong><\/p>\n<ul>\n<li>Salesforce Community Cloud Implementation<\/li>\n<li>Salesforce Community Cloud Customization<\/li>\n<li>Salesforce Community Cloud Integrations<\/li>\n<li>Salesforce Community Cloud Consulting &amp; Strategy<\/li>\n<li>Salesforce Community Cloud Support &amp; Maintenance<\/li>\n<li>User Experience &amp; Design<\/li>\n<\/ul>\n\t\t\n<style>\n#text-3435937279 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1512603728 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_1512603728 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1512603728 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section dark\" id=\"section_205230825\">\n\t\t<div class=\"bg section-bg fill bg-fill  \" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"gap-16521234\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-16521234 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-828897599\">\n\n\t<div id=\"col-804202699\" class=\"col medium-9 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner text-left dark\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3018983901\" class=\"text\">\n\t\t\n<h3><span style=\"font-size: 130%;\"><strong>Request for services<\/strong><\/span><\/h3>\n<p class=\"thin-font\"><span style=\"font-size: 135%;\" data-line-height=\"s\">Find out more about how we can help your organization navigate it&#8217;s next. Let us know your areas of interest so that we can serve you better.<\/span><\/p>\n\t\t\n<style>\n#text-3018983901 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"https:\/\/www.truglobal.com\/blogs\/contact-us\/\" target=\"_self\" class=\"button white is-outline\"  >\n    <span>GET IN TOUCH<\/span>\n  <\/a>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_205230825 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_205230825 .section-bg.bg-loaded {\n  background-image: url(https:\/\/www.truglobal.com\/blogs\/wp-content\/uploads\/2022\/12\/bg-color.jpg);\n}\n#section_205230825 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_205230825 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":1748,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"content-type":"","footnotes":""},"class_list":["post-2221","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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