{"id":2209,"date":"2023-02-14T19:45:09","date_gmt":"2023-02-14T14:15:09","guid":{"rendered":"https:\/\/www.truglobal.com\/blogs\/?page_id=2209"},"modified":"2023-08-31T18:15:48","modified_gmt":"2023-08-31T12:45:48","slug":"sales-cloud","status":"publish","type":"page","link":"https:\/\/www.truglobal.com\/blogs\/services\/enterprise-transformation\/salesforce\/sales-cloud\/","title":{"rendered":"Sales Cloud"},"content":{"rendered":"\n  <div class=\"banner has-hover hide-for-small\" id=\"banner-1453073871\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill \"><\/div>\n                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-1405395307\" class=\"text-box banner-layer x0 md-x0 lg-x0 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-left\">\n                  \n\t<div id=\"text-3751771549\" class=\"text\">\n\t\t\n<h1><b>Salesforce &#8211; Sales Cloud<\/b><\/h1>\n\t\t\n<style>\n#text-3751771549 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1405395307 {\n  width: 90%;\n}\n#text-box-1405395307 .text-box-content {\n  font-size: 110%;\n}\n@media (min-width:550px) {\n  #text-box-1405395307 {\n    width: 50%;\n  }\n  #text-box-1405395307 .text-box-content {\n    font-size: 55%;\n  }\n}\n@media (min-width:850px) {\n  #text-box-1405395307 {\n    width: 85%;\n  }\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1453073871 {\n  padding-top: 115%;\n}\n#banner-1453073871 .bg.bg-loaded {\n  background-image: url(https:\/\/www.truglobal.com\/blogs\/wp-content\/uploads\/2023\/03\/sales-cloud-banner.jpg);\n}\n#banner-1453073871 .bg {\n  background-position: 45% 69%;\n}\n#banner-1453073871 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#banner-1453073871 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n@media (min-width:550px) {\n  #banner-1453073871 {\n    padding-top: 35%;\n  }\n}\n<\/style>\n  <\/div>\n\n\n\n  <div class=\"banner has-hover show-for-small\" id=\"banner-2039474877\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill \"><\/div>\n                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-346008607\" class=\"text-box banner-layer x50 md-x0 lg-x0 y10 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-left\">\n                  \n\t<div id=\"text-1062555737\" class=\"text\">\n\t\t\n<h3><b>Sales Cloud<\/b><\/h3>\n\t\t\n<style>\n#text-1062555737 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-346008607 {\n  width: 90%;\n}\n#text-box-346008607 .text-box-content {\n  font-size: 110%;\n}\n@media (min-width:550px) {\n  #text-box-346008607 {\n    width: 50%;\n  }\n  #text-box-346008607 .text-box-content {\n    font-size: 100%;\n  }\n}\n@media (min-width:850px) {\n  #text-box-346008607 {\n    width: 85%;\n  }\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-2039474877 {\n  padding-top: 130%;\n}\n#banner-2039474877 .bg.bg-loaded {\n  background-image: url(https:\/\/www.truglobal.com\/blogs\/wp-content\/uploads\/2023\/03\/sales-cloud-banner-mob.jpg);\n}\n#banner-2039474877 .bg {\n  background-position: 60% 82%;\n}\n#banner-2039474877 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#banner-2039474877 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n@media (min-width:550px) {\n  #banner-2039474877 {\n    padding-top: 35%;\n  }\n}\n<\/style>\n  <\/div>\n\n\n\t<section class=\"section\" id=\"section_1671306552\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"gap-131850099\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-131850099 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-1387163809\">\n\n\t<div id=\"col-2059922987\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>Salesforce Sales Cloud provides full-fledged digital workplaces for everyone in sales (sales managers, sales reps, customer success reps, and presales specialists). Examples of Sales Cloud can transform a sales team\u2019s daily work.\u00a0<\/p>\n<p><strong>Key Features Of Salesforce Sales Cloud:<\/strong><\/p>\n<p>Key Sales Cloud features, helping both sales managers and sales reps do their job with increased efficiency:<\/p>\n<p><strong>For Sales Managers<\/strong><\/p>\n<ul>\n<li><strong>Sales Path<\/strong>: Allows sales managers to define the sales process and makes it easily manageable. It shows what actions are expected from sales reps at each stage, helping sales managers get the expected behavior from their reps.<\/li>\n<li><strong>Lead conversion process:<\/strong> Can be simplified by tailoring it to your business needs (for instance, with B2B and B2C business peculiarities in mind). It\u2019s possible to set up the process of converting a lead into an opportunity, account, and contact or just into an opportunity and account, and introduce automated workflows and validation criteria to make the lead conversion process smooth and consistent.<\/li>\n<li><strong>\u200bReports and dashboards:\u00a0<\/strong>Allow sales managers to track key sales figures along with sales reps\u2019 performance. Highlighting sales reps\u2019 strong and weak points along with factors influencing their productivity allows sales managers to improve their reps\u2019 performance. Advanced sales forecasting paves the way for smarter sales decisions and helps to map out the sales strategy.<\/li>\n<li><strong>Products and Price Books:\u00a0<\/strong>Allow drawing up rules for pricing options for products and services, working with multiple currencies. Sales managers can approve large discounts to certain customer groups based on industry, geography, etc. The feature also allows changing prices while keeping the initial price for the proposals sent earlier. It helps to keep everything under control without exhausting manual efforts when price changes take place.<\/li>\n<li><strong>Process Builder:\u00a0<\/strong>Helps create an automated workflow, which empowers sales managers with additional opportunities for supervising their reps\u2019 performance.<\/li>\n<li><strong>Sales Cloud Einstein:\u00a0<\/strong>Provides sales managers with AI-powered analytical capabilities, allowing more accurate sales predictions available due to the advanced analysis of historical pipeline information, business trends, and prior opportunity engagement.<\/li>\n<\/ul>\n<p><strong>For Sales Reps:\u00a0<\/strong><\/p>\n<ul>\n<li><strong>Lead records:<\/strong> Tasks and Events Management. Reps can easier manage their activities (emails, calls, meetings, and tasks) with an intelligent activity timeline, available in Lightning Experience UI. It gives reps a thorough overview of their activities related to a certain opportunity or account, available within one record, so reps don\u2019t have to search for this info in different related lists anymore.<\/li>\n<li><strong>Social Accounts and Contacts:\u00a0<\/strong>Provide sales reps with the info on the contacts or accounts from different social networks (LinkedIn, Facebook, Twitter, YouTube). As a result, sales reps can address their customers\u2019 needs more efficiently.<\/li>\n<li><strong>Lightning Voice:\u00a0<\/strong>Facilitates communication with prospects and customers, and enables one-click calling and automated call logging. What\u2019s more, it allows localizing sales reps\u2019 phone numbers to their sales territories, which contributes to a higher response rate.<\/li>\n<li><strong>Process Builder:\u00a0<\/strong>Helps to automate lots of manual tasks, like following up on a lead or nurturing an opportunity due to email notifications and automated field updates, which helps sales reps execute their routine tasks faster and easier.<\/li>\n<li><strong>Sales Cloud Einstein: P<\/strong>rovides informational support for sales reps\u2019 decisions. They get notified about key moments in their deals, the leads are most likely to convert, and opportunities they should pay more attention to. Hints on further steps of customer communication also help to turn interactions with clients into an all-around win.<\/li>\n<\/ul>\n<p><strong>Integrated with Other Applications:<\/strong><\/p>\n<p>Salesforce customers integrate Sales Cloud with ERP, supply chain, HR, e-commerce, and other software of thousands of vendors via API (application programming interface).<\/p>\n<p>2,000 apps on AppExchange enable integration with other applications.<\/p>\n<p>If you need specific and deeper integration, TRUGlobal will be happy to help and develop custom code for that.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1671306552 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_1671306552 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1671306552 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section dark\" id=\"section_1537806448\">\n\t\t<div class=\"bg section-bg fill bg-fill  \" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"gap-2020680118\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2020680118 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-143517513\">\n\n\t<div id=\"col-182234389\" class=\"col medium-9 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner text-left dark\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1148635333\" class=\"text\">\n\t\t\n<h3><span style=\"font-size: 130%;\"><strong>Request for services<\/strong><\/span><\/h3>\n<p class=\"thin-font\"><span style=\"font-size: 135%;\" data-line-height=\"s\">Find out more about how we can help your organization navigate it&#8217;s next. Let us know your areas of interest so that we can serve you better.<\/span><\/p>\n\t\t\n<style>\n#text-1148635333 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"https:\/\/www.truglobal.com\/blogs\/contact-us\/\" target=\"_self\" class=\"button white is-outline\"  >\n    <span>GET IN TOUCH<\/span>\n  <\/a>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1537806448 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_1537806448 .section-bg.bg-loaded {\n  background-image: url(https:\/\/www.truglobal.com\/blogs\/wp-content\/uploads\/2022\/12\/bg-color.jpg);\n}\n#section_1537806448 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1537806448 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":1748,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"content-type":"","footnotes":""},"class_list":["post-2209","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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