{"id":1710,"date":"2023-01-30T18:57:47","date_gmt":"2023-01-30T13:27:47","guid":{"rendered":"https:\/\/www.truglobal.com\/blogs\/?page_id=1710"},"modified":"2023-08-14T16:48:11","modified_gmt":"2023-08-14T11:18:11","slug":"monitoring-helpdesk","status":"publish","type":"page","link":"https:\/\/www.truglobal.com\/blogs\/services\/managed-it-services\/monitoring-helpdesk\/","title":{"rendered":"Monitoring &#038; Helpdesk"},"content":{"rendered":"\n  <div class=\"banner has-hover hide-for-small\" id=\"banner-1023377357\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill \"><\/div>\n                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-1738633603\" class=\"text-box banner-layer x0 md-x0 lg-x0 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text \">\n              \n              <div class=\"text-inner text-left\">\n                  \n\t<div id=\"text-66030135\" class=\"text\">\n\t\t\n<h1><b>Monitoring &amp; Helpdesk<\/b><\/h1>\n<p><span style=\"font-size: 170%;\">A faster way to support and automate<\/span><\/p>\n\t\t\n<style>\n#text-66030135 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1738633603 {\n  width: 90%;\n}\n#text-box-1738633603 .text-box-content {\n  font-size: 110%;\n}\n@media (min-width:550px) {\n  #text-box-1738633603 {\n    width: 50%;\n  }\n  #text-box-1738633603 .text-box-content {\n    font-size: 60%;\n  }\n}\n@media (min-width:850px) {\n  #text-box-1738633603 {\n    width: 85%;\n  }\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1023377357 {\n  padding-top: 115%;\n}\n#banner-1023377357 .bg.bg-loaded {\n  background-image: url(https:\/\/www.truglobal.com\/blogs\/wp-content\/uploads\/2023\/02\/IT-services-helpdesk-banner.jpg);\n}\n#banner-1023377357 .bg {\n  background-position: 45% 69%;\n}\n#banner-1023377357 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#banner-1023377357 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n@media (min-width:550px) {\n  #banner-1023377357 {\n    padding-top: 35%;\n  }\n}\n<\/style>\n  <\/div>\n\n\n\n  <div class=\"banner has-hover show-for-small\" id=\"banner-905896892\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill \"><\/div>\n                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-523531117\" class=\"text-box banner-layer x50 md-x0 lg-x0 y10 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text \">\n              \n              <div class=\"text-inner text-left\">\n                  \n\t<div id=\"text-1570332655\" class=\"text\">\n\t\t\n<h3><b>Monitoring &#038; Helpdesk<\/b><\/h3>\n<p><span style=\"font-size: 110%;\">A Faster Way to Support and Automate<\/span><\/p>\n\t\t\n<style>\n#text-1570332655 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-523531117 {\n  width: 90%;\n}\n#text-box-523531117 .text-box-content {\n  font-size: 110%;\n}\n@media (min-width:550px) {\n  #text-box-523531117 {\n    width: 50%;\n  }\n  #text-box-523531117 .text-box-content {\n    font-size: 100%;\n  }\n}\n@media (min-width:850px) {\n  #text-box-523531117 {\n    width: 85%;\n  }\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-905896892 {\n  padding-top: 135%;\n}\n#banner-905896892 .bg.bg-loaded {\n  background-image: url(https:\/\/www.truglobal.com\/blogs\/wp-content\/uploads\/2023\/02\/IT-services-helpdesk-mb.jpg);\n}\n#banner-905896892 .bg {\n  background-position: 93% 71%;\n}\n#banner-905896892 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#banner-905896892 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n@media (min-width:550px) {\n  #banner-905896892 {\n    padding-top: 35%;\n  }\n}\n<\/style>\n  <\/div>\n\n\n\t<section class=\"section\" id=\"section_517074508\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"gap-767530361\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-767530361 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-435359027\">\n\n\t<div id=\"col-1683738650\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h2><strong>Proactive 24\/7\/365 Monitoring and IT Support with a single point of contact help desk to meet all your organization&#8217;s needs<\/strong><\/h2>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1803970753\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>We create the Monitoring and IT Help Desk solutions aligned to your business needs with a single point of contact, seamless management, and triage of 3rd party vendors and suppliers delivering you savings and increased quality and flexibility.<\/p>\n<p>Organizations will have access to global 24\/7\/365 response support and proactive monitoring of key applications and infrastructure and, with options from Tier 1 incident support to entire ITIL-aligned service, all your monitoring needs are covered.<\/p>\n<p>Our approach to Monitoring and IT Service Desk means that you as the customer maintain ownership of your IT environment without needing to invest in the implementation and ongoing management of costly tools. We can directly align with your business needs and build a tailored solution that is the perfect fit for you.<\/p>\n<ul>\n<li><strong>Transition<\/strong>: Our skilled team, led by a dedicated transition manager, starts by getting a deep understanding of the IT environment\u2019s current state to map services to applicable and appropriate technology. Standard operating procedures are produced, including any remedial recommendations. Through our defined transition methodology, core processes are defined and documented and managed services are enabled.<\/li>\n<li><strong>Transform<\/strong>: Remedial activities are performed to ensure systems and processes align with best practices.<\/li>\n<li><strong>Operate<\/strong>: Our Integration\u2019s Service Manager assumes operational accountability for service level and customer satisfaction. Service is managed in line with the defined processes captured during the transition phase and reporting cycles are established for daily, weekly, and monthly review.<\/li>\n<li><strong>Innovate<\/strong>: The service roadmap is reviewed and managed via a continual service improvement program. Through transformation and efficiency initiatives, managed costs are driven down on an ongoing basis. Our Integration operates a ticket lifecycle management process to connect problem, change, incident, and vendor management to ensure accurate tracking, as well as allow for root cause analysis of all events.<\/li>\n<\/ul>\n<p>The service management portal is an integrated management tool capturing service level agreements, incident reporting, and all SLA-based information. Customers use the system via the portal, which is accessible across multiple platforms and is supported on both mobile and tablet devices. Regular customer progress reports are sent via email direct from IMS. Also included in the portal, customers receive:<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_517074508 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_517074508 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_517074508 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section\" id=\"section_1501957741\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"gap-367568197\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-367568197 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row align-center\"  id=\"row-1680202378\">\n\n\t<div id=\"col-1508720477\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3158752827\" class=\"text\">\n\t\t\n<h2><strong>Rapid Service Restore:<\/strong><\/h2>\n\t\t\n<style>\n#text-3158752827 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row align-equal row-box-shadow-1 row-box-shadow-2-hover\"  id=\"row-396973820\">\n\n\t<div id=\"col-950499393\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>Triage of incidents to rapidly determine the most appropriate resolver groups with initial diagnostics<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2065311241\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>Rapid determination of an incident\u2019s potential root cause and impact, correlating them with recent activities that may have caused them<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-396973820 > .col > .col-inner {\n  padding: 20px 25px 10px 25px;\n  background-color: rgb(255, 255, 255);\n  border-radius: 6px;\n}\n<\/style>\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1501957741 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(234, 247, 255);\n}\n#section_1501957741 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1501957741 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section\" id=\"section_160745417\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"gap-1677349353\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1677349353 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row align-center\"  id=\"row-1662784857\">\n\n\t<div id=\"col-1244219506\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2410204869\" class=\"text\">\n\t\t\n<h3><strong>3rd Party Escalation and Management:<\/strong><\/h3>\n<p>Management and ownership of incidents with vendors or other 3rd party resolver groups<\/p>\n<h3><strong>Our monitoring services include:<\/strong><\/h3>\n<p>All IT Monitoring and service Desk services have a comprehensive set of reports detailing activities, actions, performance, and SLA tracking.<\/p>\n<p>Server monitoring: enables the monitoring of Linux (including CentOS, RedHat, and others) UNIX, Windows, Cisco UCS, IBM Power Systems, Novell Open Enterprise servers, and others. The solution does up\/down testing of hosts, monitors core OS processes and services, and tracks server resources such as CPU, disk, and memory.<\/p>\n\t\t\n<style>\n#text-2410204869 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row align-equal row-box-shadow-1 row-box-shadow-2-hover\"  id=\"row-111005291\">\n\n\t<div id=\"col-1349425794\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner dark\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1322671699\" class=\"text\">\n\t\t\n<p><strong>Device Monitoring:\u00a0<\/strong>provides up\/down monitoring of any IP-based device, including routers, switches, and services. It can track the availability of network interface cards and interfaces, bandwidth usage, and connections between specific devices.<\/p>\n\t\t\n<style>\n#text-1322671699 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2142179956\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner dark\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1323685510\" class=\"text\">\n\t\t\n<p><strong>Website Availability Monitoring<\/strong>: provides the capability to routinely test specific URLs, tracking status, and page load time metrics.<\/p>\n\t\t\n<style>\n#text-1323685510 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1689849584\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner dark\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3804955304\" class=\"text\">\n\t\t\n<p><strong>Cloud Services Monitoring:\u00a0<\/strong>whether Infrastructure as a Service, Software as a Service, or Platform as a Service on a public, private, or hybrid cloud service.<\/p>\n\t\t\n<style>\n#text-3804955304 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1806671573\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner dark\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-803316908\" class=\"text\">\n\t\t\n<p><strong>Application Monitoring:\u00a0<\/strong>including Apache HTTP and Tomcat, Citrix XenApp, Microsoft Active Directory, Exchange and IIS, Oracle WebLogic, SAP, and more.<\/p>\n\t\t\n<style>\n#text-803316908 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-548919908\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner dark\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2583900323\" class=\"text\">\n\t\t\n<p><strong>Network Monitoring:\u00a0<\/strong>offers advanced monitoring for critical network segments. The solution can do traffic simulation and test for packet loss, jitter, round trip response time, and more. Plus the solution can automatically generate network topologies and support fast, efficient root cause analysis.<\/p>\n\t\t\n<style>\n#text-2583900323 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1658050117\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner dark\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-693957483\" class=\"text\">\n\t\t\n<p>By providing proactive services in monitoring, we can dramatically reduce the number of L3 &amp; L2 tickets. So support costs come down and overall performance levels go up.<\/p>\n\t\t\n<style>\n#text-693957483 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-111005291 > .col > .col-inner {\n  padding: 20px 25px 10px 25px;\n  background-color: rgb(44, 179, 255);\n  border-radius: 6px;\n}\n<\/style>\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_160745417 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_160745417 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_160745417 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section\" id=\"section_96225257\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"gap-269066331\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-269066331 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-1697403390\">\n\n\t<div id=\"col-1322530485\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-710499411\" class=\"text\">\n\t\t\n<h2><strong>Managed IT Services<\/strong><\/h2>\n\t\t\n<style>\n#text-710499411 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row row-small align-equal align-center row-box-shadow-1 row-box-shadow-3-hover\"  id=\"row-400049689\">\n\n\t<div id=\"col-1425769759\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"box has-hover   has-hover box-shadow-2 box-text-bottom\" >\n\n\t\t<div class=\"box-image\" >\n\t\t\t<a href=\"https:\/\/www.truglobal.com\/blogs\/services\/managed-it-services\/bpo-services\/\"  >\t\t\t<div class=\"image-cover\" style=\"padding-top:65%;\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"150\" src=\"https:\/\/www.truglobal.com\/blogs\/wp-content\/uploads\/2023\/01\/bpo-services.jpg\" class=\"attachment-original size-original\" alt=\"BPO service thumbnail\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\n\t\t<div class=\"box-text text-center\" style=\"background-color:rgb(255, 255, 255);\">\n\t\t\t<div class=\"box-text-inner\">\n\t\t\t\t\n<h4><strong>BPO Services<\/strong><\/h4>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-447487009\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"box has-hover   has-hover box-shadow-2 box-text-bottom\" >\n\n\t\t<div class=\"box-image\" >\n\t\t\t<a href=\"https:\/\/www.truglobal.com\/blogs\/services\/managed-it-services\/monitoring-helpdesk\/\"  >\t\t\t<div class=\"image-cover\" style=\"padding-top:65%;\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"150\" src=\"https:\/\/www.truglobal.com\/blogs\/wp-content\/uploads\/2023\/01\/monitoring-helpdesk.jpg\" class=\"attachment-original size-original\" alt=\"monitoring helpdesk thumbnail\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\n\t\t<div class=\"box-text text-center\" style=\"background-color:rgb(255, 255, 255);\">\n\t\t\t<div class=\"box-text-inner\">\n\t\t\t\t\n<h4><strong>Monitoring &#038; Helpdesk<\/strong><\/h4>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-623317108\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"box has-hover   has-hover box-shadow-2 box-text-bottom\" >\n\n\t\t<div class=\"box-image\" >\n\t\t\t<a href=\"https:\/\/www.truglobal.com\/blogs\/services\/managed-it-services\/it-security-services\/\"  >\t\t\t<div class=\"image-cover\" style=\"padding-top:65%;\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"150\" src=\"https:\/\/www.truglobal.com\/blogs\/wp-content\/uploads\/2023\/01\/it-security-services.jpg\" class=\"attachment-original size-original\" alt=\"it security service thumbnail\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\n\t\t<div class=\"box-text text-center\" style=\"background-color:rgb(255, 255, 255);\">\n\t\t\t<div class=\"box-text-inner\">\n\t\t\t\t\n<h4><strong>IT Security Services<\/strong><\/h4>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1152144581\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"box has-hover   has-hover box-shadow-2 box-text-bottom\" >\n\n\t\t<div class=\"box-image\" >\n\t\t\t<a href=\"https:\/\/www.truglobal.com\/blogs\/services\/managed-it-services\/it-infrastructure-services\/\"  >\t\t\t<div class=\"image-cover\" style=\"padding-top:65%;\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"150\" src=\"https:\/\/www.truglobal.com\/blogs\/wp-content\/uploads\/2023\/01\/infrastructure-services.jpg\" class=\"attachment-original size-original\" alt=\"infrastructure service thumbnail\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\n\t\t<div class=\"box-text text-left\" style=\"background-color:rgb(255, 255, 255);\">\n\t\t\t<div class=\"box-text-inner\">\n\t\t\t\t\n\t<div id=\"text-524104226\" class=\"text\">\n\t\t\n<h4><strong>IT Infrastructure Services<\/strong><\/h4>\n\t\t\n<style>\n#text-524104226 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-15649534\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"box has-hover   has-hover box-shadow-2 box-text-bottom\" >\n\n\t\t<div class=\"box-image\" >\n\t\t\t<a href=\"https:\/\/www.truglobal.com\/blogs\/services\/managed-it-services\/application-management-services\/\"  >\t\t\t<div class=\"image-cover\" style=\"padding-top:65%;\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"150\" src=\"https:\/\/www.truglobal.com\/blogs\/wp-content\/uploads\/2023\/01\/AMS.jpg\" class=\"attachment-original size-original\" alt=\"AMS thumbnail\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\n\t\t<div class=\"box-text text-center\" style=\"background-color:rgb(255, 255, 255);\">\n\t\t\t<div class=\"box-text-inner\">\n\t\t\t\t\n<h4><strong>Application Management Services(AMS)<\/strong><\/h4>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_96225257 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(255, 255, 255);\n}\n#section_96225257 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_96225257 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section dark\" id=\"section_527189093\">\n\t\t<div class=\"bg section-bg fill bg-fill  \" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"gap-305506893\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-305506893 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-984586282\">\n\n\t<div id=\"col-978216059\" class=\"col medium-9 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner text-left dark\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-564636269\" class=\"text\">\n\t\t\n<h3><span style=\"font-size: 130%;\"><strong>Request for services<\/strong><\/span><\/h3>\n<p class=\"thin-font\"><span style=\"font-size: 135%;\" data-line-height=\"s\">Find out more about how we can help your organization navigate it&#8217;s next. Let us know your areas of interest so that we can serve you better.<\/span><\/p>\n\t\t\n<style>\n#text-564636269 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"https:\/\/www.truglobal.com\/blogs\/contact-us\/\" target=\"_self\" class=\"button white is-outline\"  >\n    <span>GET IN TOUCH<\/span>\n  <\/a>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_527189093 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_527189093 .section-bg.bg-loaded {\n  background-image: url(https:\/\/www.truglobal.com\/blogs\/wp-content\/uploads\/2022\/12\/bg-color.jpg);\n}\n#section_527189093 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_527189093 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":1299,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"content-type":"","footnotes":""},"class_list":["post-1710","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Monitoring &amp; 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