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Customer Relationship Management
Helping you handle customers for long-term benefits...
TRUGlobal understands that no business can survive without the Customer. Customers are the backbone of every business, big or small. Through the power of Customer Relationship Management (CRM), organizations can gain a competitive advantage in acquiring customers, retaining customers and up selling and cross-selling into their installed base.
Successful Customer Relationship Management (CRM) implementations do not require massive technology investments. TRUGlobal can show how moderate investments – and a well thought-out, phased approach - can add real value.
TRUGlobal's CRM services span the entire application lifecycle including application strategy, implementation and optimization services.
Adding real value with moderate investments :
At TRUGlobal, our CRM team possesses the expertise in implementing CRM market leaders on time, on budget and on target. TRUGlobal can plan, manage and execute a CRM implementation from start to finish or can provide support staff to assist with specific parts of the implementation.
The TRUGLobal Phased CRM Implementation:
Packages supported :
TRUGlobal offers: Managed Solutions tackling projects ranging from the "vanilla" to the complex and customized; Professional Services integrating seamlessly into you current implementation and Application Development designed to improve productivity and ease of deployment.
TRUGlobal's service packages are created with one goal in mind - to ensure your ultimate success.
TRUGLobal Phased CRM Implementation :
•• Process management
•• Business integration and automation
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• Intelligent business implementation
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• Broad CRM capabilities, from strategy through implementation, from boardroom to operations
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• Deep understanding of critical success factors for operations
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• Tailored CRM strategies and customer-centric solutions
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• Significant, measurable results
CRM packages supported :
TRUGlobal supports all major CRM packages:
•• Oracle CRM
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• Siebel
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• Clarify
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• Microsoft
• CRM
•Salesforce
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